Posting & Shipping

Located in Queensland Australia, Mallow & Thyme is available both Domestically and Internationally.

Within Australia, M&T currently uses Australia Post to send all parcels.
Complimentary ‘Regular Registered Post’ is offered on all Domestic orders over $150.00 AUD.
‘Additional cover’, ‘Signature upon delivery’ and ‘Express postage’ options may require additional payment.
It is the customers responsibility to let M&T know if they require any of the above additions added.
Expected delivery times may fluctuate and are to be checked by the customer via the Australia Post website.

We take a great amount of care to ensure your crystal piece’s arrive to you safely, however any misplacements via the postal process will not be the responsibility of M&T.
Tracking can be checked via the Australia Post website and will be sent to you when your item has been mailed.

Internationally, M&T currently uses Australia Post to send all parcels.
We offer shipping to all countries with the exception of any limitations brought into place during the Covid 19 Pandemic.
International shipping charges are worked out per Country and additional cover may be required on behalf of the customer.
Any additional Customs Charges, Taxes or Fees will be the customers responsibility to pay. 
It is the customers responsibility to let M&T know if they require any special delivery instructions.
Expected delivery times may fluctuate and are to be checked by the customer via the Australia Post website.
It is the customers responsibility to communicate with Australia Post if there are any delivery complications.

We take a great amount of care to ensure your crystal piece’s arrive to you safely, however any damage or misplacements via the shipping process will not be the responsibility of M&T.
Tracking can be checked via the Australia Post website and will be sent to you when your item has been mailed.

Depending on your country of residence the time at which your goods arrive and their cost may vary country to country. 

Shipping Fees and Charges are based on the prices Australia Post has set for international shipping to your specific country.